About Us

The company is wholly owned by Stuart and Margaret Coates.

 

After retiring from Lancashire Constabulary in 2003, Stuart went to work for Fraser Eagle of Padiham as an area manager for their rail-replacement operation, meeting rail operators, planning for pre-planned rail closures, and handling emergencies.

 

After a few years, in 2007, he seized the opportunity to buy a coach of his own. He made it clear he was only having one coach but was persuaded to buy a school bus, or two, or a few. As time went on, expansion continued until today the company has 38 vehicles, ranging from new international touring coaches to double decker buses.

 

The coaches are used for Moving PEOPLE's own Door-to-Door holidays, wonderful excursions, and private hire ranging from school trips to international tours.

 

Of course, the vehicles are just the tools to achieve the goal and we are very clearly in the "people business" (or the Moving PEOPLE business if you wish). We try our very best to recruit the most customer-dedicated smiley faces with the best skills, whether this involves driving, administration or engineering.

 

The Support Team

 

Whilst working with Fraser Eagle, Stuart met Glen Chamberlain who was the workshop manager of the maintenance section. Glen went on to work in an engineering and training environment and returned to join Stuart and Margaret to lead the company as their Chief Executive Officer.

 

We carry out our own vehicle maintenance and Joseph leads the team of  Joel, Reggie, Steven, Colin and Claire. Their hard work has ensured we are recognised by the Driver and Vehicle Standards Agency as a Green Operator, meaning we continue to meet and exceed their demanding standards of safety and maintenance.

 

Everyone in the office works as a team

• Ken

  is the Head of Operations, overseeing the day to day running of the Operations Department with his experience and knowledge.

• Rachel

  is our Operations Administrator. She provides a broad range of administrative support functions for the team which include coordinating office communications, tracking vehicles, purchasing, scheduling, workflow, and processing of invoices.

• Noah

       is our trainee undertaking all administration work, answering calls and ensuring that all vehicles are tracked and on time.

• Jane and Colette

  plan all the holidays and excursions, make all the arrangements with hotels and visitor attractions and, we believe, provide an amazing service to ensure our customers can book with confidence.

• John

  creates all our school and service information packs that provide our drivers with everything they need to know about the timetable, the route, and the customers.

 

The Drivers

 

Our customers’ most important person on the day is the driver: each of them has their own special talent and we try our best to reach their potential. For instance, if we want to check a new service or work out the complications of a ticket machine, we ask  William. If we want to do a UK or European tour, we will ask  David, Stuart, or Graham. On the other hand, we have our excursion experts in the guise of John or Stephen.

 

We cannot name everyone in the company but please be assured we have a tremendously loyal and skilled team of professionals to understand customer service as their priority.

 

If you want a holiday or a day trip, we have tour and excursion brochures and dedicated staff, Jane and Colette to help you choose. We can offer holiday insurance for you and we also insure ourselves to provide financial security for that extra peace of mind.

 

If you are a Group Organiser, we can provide a vehicle to suit your needs, including vehicles with access for those with mobility needs, and fully equipped with drinks machines, washrooms and air-conditioning.

 

If you are a Schoolteacher or Administrator, we can provide vehicles with up to 78 seats for local destinations, such as swimming baths or educational visits. We also work with organisations such as NST and PGL for those national and international school trips.